Privacy Policy

Last updated: July 30, 2026

At Blackburl Works, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely by our payment providers)

  • Order history

We may also collect anonymous website data, such as page visits and browsing activity, to help improve the website experience.

How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Respond to questions and customer service requests

  • Send order confirmations and shipping updates

  • Improve our website and products

  • Meet legal and accounting requirements

We do not sell or rent your personal information to third parties.

Payment Security

Payments are processed securely through trusted third-party payment providers. Blackburl Works does not store your full credit card information.

Shipping Partners

To deliver your order, we share only the information necessary with our shipping providers, such as your name, shipping address, and contact information.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand how visitors use the site.

You can disable cookies through your browser settings if you prefer.

Marketing Emails

If you choose to subscribe to our newsletter, you may receive occasional emails about new collections, product releases, and updates.

You can unsubscribe at any time using the link included in every email.

Data Protection

We take reasonable steps to protect your personal information using secure technologies and trusted service providers. While no online system is completely secure, we work to keep your information protected.

Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information where permitted by law

To make a request, please contact us using the information below.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Blackburl Works
Fernie, British Columbia, Canada

Email: info@blackburlworks.com

Thank you for supporting handcrafted work made with care.